TERMS & CONDITIONS
DELIVERY AND CANCELLATIONS
Nunc AB ships free of charge. Deliveries are made in cooperation with the postal services and our network of delivery couriers. Nunc AB is liable if the goods are damaged or lost in transit. If not satisfied with product upon arrival please contact firstname.lastname@example.org for return policy or replacement. Cancellation of order after its dispatch is not possible. In cases where the order has been dispatched, the customer is required to receive the order and responsible for costs relating to shipment back to Nunc AB. Further information can be found in our return policy. If the product you have ordered is out of stock or discontinued Nunc AB reserves the right to cancel the purchase and refund the customer in full within four weeks.
When your order is received we will send a confirmation to the e-mail used as reference of purchase. This confirmation is your receipt. We recommend saving this e-mail. It is important for future contact with our customer service if ever needed. This confirmation (receipt) also serves as a guarantee of proof of purchase.
Private consumers have the right to return products free of charge within 30 days from receiving the order, provided that the product and its packaging is undamaged and unused. Hence, this right is only applicable as long as the product is examined but not used. If this right is to be used the consumer must fill the return-form, which you can request by emailing email@example.com, and send the timepiece to the following address:
via Gremone 7 – 25060 Polaveno (BS) - Italy
Return shipping is payed by the consumer. Items lost in transportation will not be compensated for. Return against cash on delivery is not accepted.
The responsibility for errors in ordered products is limited to the terms now stated. Refunds for returned merchandise will be made within four weeks of the return of the product to the original purchasers credit card.
Note that additional duties and/or taxes will not be refunded. Neither will shipping costs. For countries within the EU, VAT will be included in the refund. All exchanges are subject to availability. For damaged or faulty products that are covered by Warranty, please read the warranty-section.
Nunc timepieces are warranted to be free from defects in materials or workmanship for two (2) years from the date of purchase. Within this period, nunc will at its sole option, repair or replace any components that fail in normal use.
Such repairs or replacement will be made at no charge to the customer for parts, product or labor, provided that the customer is responsible for any shipping costs.
Please note that the warranty does not cover imperfections caused by lack of care, negligence, accidents, water damage and/or other incorrect use of product. Furthermore, this warranty does not include wear and alternation to the case, stone, strap or bracelet or wood.
Water resistant: Protected in everyday life. Accidental splashes, showers, car washing, dishwashing, etc - it is resistant against perspiration, water vapour, rain drops. It is tested for water resistance. Note that water leakage and/or damage caused by water will not be covered by the warranty.
If you wish to use your warranty you must contact nunc at firstname.lastname@example.org and attach your confirmation of purchase before filing the repair form, which you can request through the contact page. Return shipping is payed by the consumer. Items lost in transportation will not be compensated for. Return against cash on delivery is not accepted.
Any attempt of fraud will be reported to the police and Nunc AB reserves the right to cancel any purchase if such suspicion is raised.
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